Chattermill is a company that specializes in customer experience analytics, leveraging artificial intelligence and machine learning to help businesses understand and act on customer feedback. By integrating data from various customer touchpoints, Chattermill provides deep insights into customer sentiment, allowing companies to enhance their products, services, and overall customer satisfaction.
I joined Chattermill as a Lead Designer, with the goal of helping the company grow its business revenue. During my time, I collaborated closely with product managers, software engineers, data scientists, and various business functions to drive numerous initiatives. My key responsibilities included: Design Leadership, UX Strategy, User Research and Product Design.
Here are a few of the projects I've been involved in. To learn more, please reach out.